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Exchange and Returns Policies

Return Channel

Return Online

Return At Store

Exchange Online

Exchange At Store

Available Available for Domestic shipment only Unavailable Unavailable

 

CAN I RETURN MY ORDER?

Domestic Returns:

You may request to return an item after you have received your order. We accept returns for all items purchased online in their original condition with their original receipt and tags still attached. Item(s) must be postmarked within 30 days from the date you receive your order to be eligible for a return.
 

Please contact our team at contactus@lynaround.com with any questions regarding your return request.

 

Special Notes:

- Promotional items, discounted items or items purchased during the Mid-Season, End of Season or other sales periods cannot be returned.

- Swimwears, Earrings and Perfume that has been opened or used cannot be returned.

- You must receive your merchandise before requesting an exchange, return or refund.

- We reserve the right to reject returned items that are not in their original condition as detailed above, or those items received after the allotted return period.

International Returns:

We are unable to process international returns directly through our website. However, if you believe an item is damaged upon arrival, please email us at contactus@lynaround.com 



HOW DO I MAKE A RETURN?


Domestic Returns:

Product returning through the ONLINE CHANNEL

  • For Lyn around ’s account purchase - Log in to your account and click on “My Order”.
  • For Guest purchase - Click at “My Order” below of web page lynaround.com
  • Select the order with the item(s) you wish to return and click the ‘Return’ button.
  • Fill in the online form and provide us with your reasons for returning the item(s). Then click ‘Submit’.
  • Once you receive a confirmation from our team, you can return your products via post or other delivery services to the address below:

Please send the return package to:
    "Online Department Brand Lyn around (RETURN)
    Jaspal Company Limited (Headquarter) Building 9
   1048/7 Building 9, Sukhumvit 66/1, Prakanong Tai, Prakanong, Bangkok 10260 Thailand"

  • After the returned product package is received and inspected you would have a confirmation via email.

International Returns:

We are unable to process international returns directly through our website. However, if you believe an item is damaged upon arrival, please email us at contactus@lynaround.com



Product returning through the Lynaround’s Stores

  • Complete the online return submission on website lynaround.com.  
  • For Lyn’s account purchase - Log in to your account and click on “My Order”
  • For Guest purchase - Click at “My Order” below of web page lynaround.com
  • Once you receive a confirmation, then bring the product in its original condition and the receipt from our online store attach with the return order number to drop at the counter in any branches of Lyn around store.
  • Our staff will check the return order number and product  if it matches the return condition. Then the return product will be delivered to Return online address.
  • After our online staff receive information and the return product, then will send the report to you shortly. If you would like to check your product return status,         please email us at contactus@lynaround.com

Special Notes:

- Promotional items, discounted items or items purchased during the Mid-Season, End of Season or other sales periods cannot be returned.

- Swimwear, Earrings and Perfume that has been opened or used cannot be returned.

- You must receive your merchandise before requesting an exchange, return or refund.

- We reserve the right to reject returned items that are not in their original condition as detailed above, or those items received after the allotted return period.

We are unable to process international returns directly through our website. However, if you believe an item is damaged upon arrival, please email us at contactus@lynaround.co

Sorry for the inconvenience. The exchange process is not available either online or store at the moment.

Please return the product through an online channel and make a new purchase on our website.

Sorry for the inconvenience. The exchange process is not available either online or store at the moment.

Please return the product through an online channel and make a new purchase on our website.

Sorry for the inconvenience. The exchange process is not available either online or store at the moment.

Please return the product through an online channel and make a new purchase on our website.

 

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