Frequently Asked Question
Membership
Order
Delivery and Tracking
Return and Exchange
- WHICH CHANNELS CAN I RETURN A PRODUCT?
- CAN I RETURN MY ORDER?
- HOW DO I MAKE A RETURN?
- WHEN WILL I RECEIVE MY REFUND?
- What is Online Credit?
- what if my refund amount is incorrect?
- CAN I EXCHANGE AN ITEM?
- What if an item is damaged?
- HOW CAN I MAKE AN EXCHANGE AT STORE?
- WHAT ARE THE CONDITIONS FOR PRODUCT EXCHANGE?